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Department of CorrectionsDepartment of Corrections
The Department of Corrections (DOC) is responsible for the custody, care, supervision, security, and management of individuals held under the authority of the State of San Andreas. DOC personnel are expected to maintain facility security while treating all persons in custody with professionalism, fairness, restraint, and respect for their rights and dignity.

Facility Security

Maintain a safe and secure correctional environment for staff, inmates, visitors, and the public.

Custody & Supervision

Oversee inmate movement, housing, transport, discipline, and day-to-day correctional operations.

Professional Standards

Exercise sound judgment, accountability, restraint, and professionalism in every correctional interaction.

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Chain of Command

The Department of Corrections follows the chain of command below, from highest to lowest rank.
DOC personnel should follow the department’s chain of command whenever reasonably appropriate. Operational or disciplinary concerns should generally be handled at the lowest appropriate supervisory level before being escalated.

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Rank Responsibilities

The Warden holds overall authority and command of the correctional facility.The Warden is responsible for:
  • Setting department vision, policy, and operational standards
  • Final authority on discipline, staffing, and inmate management
  • Oversight of budgets and facility security
  • Ensuring compliance with DOJ and state regulations
  • Acting as liaison to the DOJ, courts, command staff, and government officials
  • Reviewing major incidents, deaths in custody, riots, and use-of-force cases
  • Appointing or approving command-level positions
The Deputy Warden serves as second-in-command and provides day-to-day executive oversight.Responsibilities include:
  • Managing daily prison operations on behalf of the Warden
  • Directly supervising Captains and administrative divisions
  • Ensuring policies are applied consistently across shifts and units
  • Overseeing staffing levels and scheduling
  • Coordinating major operational planning
  • Handling internal investigations and high-level disciplinary matters
  • Assuming command in the Warden’s absence
Corrections Captains are operational command staff.Captains may:
  • Oversee multiple divisions such as housing, transport, intake, security, and work programs
  • Supervise Lieutenants
  • Coordinate shift-wide operations
  • Review serious reports and incidents
  • Review inmate disciplinary actions
  • Monitor training compliance and operational readiness
  • Serve as Incident Commander during major disturbances
  • Implement command directives at the operational level
Corrections Lieutenants serve as shift commanders and major unit supervisors.Lieutenants are responsible for:
  • Commanding an entire shift or major prison unit
  • Supervising Sergeants
  • Ensuring posts are properly staffed
  • Reviewing inmate movements, searches, lockdowns, and related operations
  • Managing critical incidents until relieved by higher command
  • Conducting performance reviews
  • Making disciplinary recommendations
  • Ensuring SOPs and security protocols are followed
Corrections Sergeants are front-line supervisors.Sergeants commonly:
  • Supervise Corporals and Deputies
  • Assign posts
  • Conduct roll call
  • Enforce department discipline
  • Handle routine inmate issues and grievances
  • Respond to minor incidents
  • Review reports for accuracy and completeness
  • Serve as the first supervisory response to disturbances or use-of-force events
  • Train and mentor junior deputies
Corrections Corporals provide senior field leadership and may act as supervisors when needed.Corporals may:
  • Act as shift lead when a Sergeant is unavailable
  • Assist with training and evaluations
  • Reinforce policy and procedure
  • Guide Deputies during inmate interactions
  • Handle elevated inmate issues before command escalation
  • Maintain operational continuity during shift changes
The Corporal rank serves as a progression point toward full supervisory responsibility.
Senior Corrections Deputies are experienced correctional officers expected to operate with limited supervision.Senior Deputies may:
  • Mentor newer Deputies
  • Handle high-risk inmates
  • Conduct transports
  • Work specialized posts
  • Assist supervisors during incidents
  • Serve as temporary lead officers during low-staff periods
  • Assist with Cadet field training
Corrections Deputies make up the core operational staff of the Department of Corrections.Responsibilities include:
  • Maintaining inmate custody
  • Protecting facility safety and security
  • Conducting counts
  • Performing searches
  • Conducting escorts and transports
  • Enforcing facility rules
  • Reporting violations
  • Responding to disturbances
  • Responding to medical emergencies
  • Completing reports and documentation accurately
  • Representing the DOC professionally
Corrections Cadets are probationary personnel completing their training and development period.Cadets are expected to:
  • Learn prison operations, policies, and procedures
  • Work under direct supervision
  • Assist Deputies with basic duties and inmate supervision
  • Complete required training
  • Complete evaluations and certifications
  • Demonstrate professionalism, discipline, and command presence
Corrections Cadets do not have independent enforcement authority.

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Bolingbroke State Penitentiary

Facility Documentation In Development

Documentation for Bolingbroke State Penitentiary is currently being developed.Additional information regarding facility operations, inmate procedures, housing, security, programs, and public access will be added here as the department documentation expands.

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Code of Ethics

As a correctional professional, each DOC member is entrusted with the custody, care, and supervision of individuals held under the authority of the State. That responsibility requires a high standard of professionalism, fairness, integrity, restraint, and accountability.
DOC personnel are expected to protect facility security, safeguard inmate rights and dignity, use force only when authorized and necessary, and remain accountable for the people, equipment, records, keys, and property entrusted to their care.
All correctional professionals are expected to:
  1. Enforce laws, rules, and procedures fairly.
    Apply applicable laws, policies, and procedures consistently while protecting the rights and due process of persons in custody.
  2. Maintain professional conduct.
    Demonstrate discipline, professionalism, and ethical behavior appropriate to the responsibilities of correctional service.
  3. Act with honesty and integrity.
    Maintain personal and professional conduct that reflects positively on the Department of Corrections.
  4. Remain accountable for people and resources.
    Accept responsibility for inmates, facilities, keys, equipment, records, and property entrusted to your care.
  5. Use sound judgment and restraint.
    Exercise discretion in inmate supervision and use only the level of force authorized by law and department policy when necessary.
  6. Prioritize safety and preservation of life.
    Maintain facility security while protecting the safety of inmates, staff, visitors, and the public.
  7. Accept the responsibilities of the position.
    Understand and uphold the duties, obligations, and ethical standards associated with serving as a correctional professional.

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Expectations of DPS Employees

All Department of Public Safety employees are expected to:
  • Perform assigned duties responsibly
  • Be accountable to supervisors and the citizens they serve
  • Understand the laws, rules, policies, and procedures relevant to their position
  • Set reasonable goals and work toward department objectives
  • Strive for continued individual improvement
  • Identify problems within their assigned duties and respond appropriately
  • Maintain and improve technical knowledge, training, and education

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Department of Public Safety Goals

The Department of Public Safety and its members should continually work toward the following goals:
1

Provide Quality Public Service

Provide high-quality service that earns the respect and confidence of the citizens of San Andreas.
2

Serve With Professionalism

Provide public service with empathy, integrity, professionalism, and individual attention.
3

Improve Public Safety

Identify areas where public safety, correctional security, and community service can be improved.
4

Lead Through Accountability

Exercise responsibility and accountability while working toward the department’s mission.
5

Treat People Fairly

Treat citizens, persons in custody, and fellow employees fairly and equitably.
6

Use Resources Responsibly

Manage department resources effectively and focus efforts where they provide the greatest operational benefit.
7

Use Technology Effectively

Utilize available technology, training, and tools to support department personnel and safe facility operations.
Members of the Department of Corrections and the broader Department of Public Safety are expected to act as both professionals and public servants. Daily decisions, inmate interactions, and operational standards shape the department’s reputation and future.

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The DOC Standard

Maintain Security

Protect the facility, staff, inmates, visitors, and public through disciplined correctional operations.

Exercise Restraint

Use sound judgment, proportional force, and appropriate supervision in every inmate interaction.

Remain Accountable

Take responsibility for your decisions, assigned post, equipment, records, and the people entrusted to your care.
Maintain security. Protect life. Serve with integrity.